Updated: 27 November 2024
Terms & Conditions
These terms and conditions apply to all ticket holders who have purchased a ticket for the National Geographic Traveller Food Festival 2025. The event is organised by APL Media Limted, publishers of National Geographic Traveller (UK) whose registered office is SAS House, Chipperfield Road, Kings Langley, Hertfordshire, United Kingdom, WD4 9JB. Registered company number: 3393234.
Please read them carefully as they contain important information and by purchasing a ticket, you agree to be bound by these terms:
General Admission tickets
- Individual ticket prices are correct at the time of publication. APL Media Limited reserves the right to change the prices at any time but changes will not affect tickets which have already been purchased.
- £12.50 per person ticket price is valid until 23:00 30/01/2024, after which time the price increases to £25.00 until the festival closes at 16:00 on Sunday 20 July 2025.
- Advertised savings refer to the full ticket price of £25 per person.
- Tickets on the door are subject to availability.
- Tickets on the door will still need to be booked via See Tickets website on the day.
- Tickets will be emailed to you via See Tickets and contain a QR code that must be scanned to gain entry to the event.
- No ticket refunds are available; however, ticket holders may transfer tickets to another person. To do this, please contact the event organisers at events@natgeotraveller.co.uk.
- Tickets may not be resold at any time.
Add-ons
- Add-ons are available for the following areas – Wine & Spirits Theatre, Tasting Sessions and Photography Workshops.
- Tasting Session and Photography Workshop add-ons are £7.50 per person. Wine & Spirits Theatre sessions are £10 per person. These prices does not change throughout the duration of the festival.
- Add-ons on the door are subject to availability.
- Add-on tickets are not interchangeable.
- Add-on tickets will be emailed to you in the form of a QR code that must be scanned to gain entry to the area of the venue where your session is being hosted.
- You must register for your add-on session 10 minutes before entry time. If you are not present 10 minutes before the session starts, the National Geographic Traveller (UK) Food Festival reserves the right to give your ticket away.
Complimentary Tickets
- Tickets will be emailed to you via See Tickets and contain a QR code that must be scanned to gain entry to the event.
- Complimentary tickets are non-transferrable, subject to availability and may not be exchanged for cash.
General Terms & Conditions
- Should the event be cancelled, all ticket holders will be entitled to a refund of the ticket price; however, no reimbursement will be made for any other expenses incurred.
- We reserve the right to amend all aspects of event programmes, including speakers and session content.
- APL Media Limited reserves the right without liability to refuse admission to, or to eject from the event, any person at its absolute discretion, including (without limitation) any person who fails to comply with these terms and conditions or who in the opinion of APL Media Ltd represents a security risk, nuisance or annoyance to the running of the event.
- For the safety of people at the event, APL Media Limited reserves the right to conduct security searches.
- By purchasing a ticket, you agree to comply with all reasonable instructions issued by APL Media Limited or the venue.
- APL Media Limited cannot accept any financial or other responsibility for any loss or liability incurred at the event.
- Ticket-holders may be filmed, photographed and audio-recorded for future publicity material.
- Animals other than assistance dogs will not be admitted to the event.
- Carers can enter free of charge provided that they accompany someone with an Adult/Child ticket and show proof of them being a carer upon entry.
- If you have any disability that requires specific assistance, please contact us at events@natgeotraveller.co.uk at least 7 days prior to the event, so we can advise you on accessibility and make arrangements if required.
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The event will proceed according to current guidelines set by government regarding Covid-19. Should there be any changes to the current recommendation from the government, we will review and react to their instructions as quickly as possible. Should the event be cancelled due to government guidelines, all ticket holders will be entitled to a refund in accordance with the General Terms & Conditions.