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National Geographic Traveller Food Festival – Terms and conditions

Updated: 16 March 2020

  • Coronavirus Policy
    • Following the current Government advice regarding Coronavirus (COVID-19), we are planning on proceeding with the National Geographic Traveller Food Festival on 18 and 19 July 2020.
    • We are monitoring all developments around the Coronavirus carefully and regularly; we are following advice and guidelines set by Government.
    • Your health and safety and that of our staff is our number one priority and we will do everything within our powers to protect yourself and those working during the event.
    • Should there be any changes to the current recommendation from the Government, we will review and react to their instructions as quickly as possible.
    • Should you have booked your tickets online (via the National Geographic Traveller Food Festival website or via our partner platforms), please note that we intend to proceed with the event as planned. Should you not attend, as per the terms and conditions we are not legally obliged to refund you.
    • However, due to your loyalty to our events and during these exceptional circumstances we would refund ALL ticket holders within 14 days of the Government announcement.

 

  • Generic Terms & Conditions
    • Occasionally, circumstances beyond our control may prevent an event from going ahead at the originally advertised date and time. If this happens, we will rearrange the event for another date and contact all existing ticket-holders to inform them of the change and to offer them a refund or tickets for the new date. No reimbursement will be made for any other expenses incurred as a result of the change of date.
    • Should the event be cancelled, all ticket-holders will be entitled to a refund of the ticket price; however, no reimbursement will be made for any other expenses incurred.
    • No ticket refunds are available; however, ticket holders may transfer tickets to another person. To do this, please contact the event organisers at events@natgeotraveller.co.uk. Tickets may not be resold.
    • We reserve the right to amend all aspects of event programmes, including speakers and session content.
    • The organisers of the event cannot and do not accept any financial or other responsibility for any loss or liability incurred.
    • The organisers reserve the right to remove any person from the event premises without assigning any reason.
    • Animals other than assistance dogs will not be admitted to the event.
    • In the interest of security, the organisers
    • For the safety of people at the event, the organisers of the event reserve the right to refuse admission and conduct security searches.
    • Ticket-holders may be filmed, photographed and audio-recorded for future publicity material.
    • If you have any disability that requires specific assistance, please contact us at events@natgeotraveller.co.uk at least 7 days prior to the event, so we can advise you on accessibility and make arrangements if required.

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